Verified Oct 11, 2026
Ben & Jerry's Factory Tour
Food, drink or craft · Waterbury · USA 🇺🇸
Only official site
benjerry.com
Tickets online or at the entrance
“Factory Experience tickets are released two weeks in advance of any chosen date. Pre-purchasing your tickets online is highly encouraged due to limited capacity. Day of and walk-in ticket availability will vary each day based on staffing with the potential of NO availability.” benjerry.com
From the official ticket site: “Factory Experience tickets are released two weeks in advance of any chosen date. Pre-purchasing your tickets online is highly encouraged due to limited capacity. Day of and walk-in ticket availability will vary each day based on staffing with the potential of NO availability.” benjerry.com
Admission prices
Adult
$6
Senior
seniors 65+
$5
Child
Children, age 2-12
$1
stated on benjerry.com/about-us/factory-tours · checked 2026-10-11
Ticket prices are: $6 for adults, $5 for seniors 65+, and $1 for Children, age 2-12, plus service fee. Infants do not need a ticket for the Factory Experience.
Practical
Ben & Jerry's Factory Tour: opening hours
Operating hours: Fall hours begin August 9th: 10:00 AM - 7:00 PM Last tour departs at 6:00 PM✓ benjerry.com/about-us/factory-tours · 2026-10-11Ben & Jerry's Factory Tour: what should I know before visiting?
Your ticket includes a 30-minute guided tour where you will learn about our company culture, how we make our ice cream, try a sample of our chunks and a sample of our ice cream. … As we are a food manufacturing facility there is no glass or pets (with the exception of service animals) allowed inside. Large bags are not permitted and cannot be left unattended. … How long should I plan for my visit? Between one hour and one hour and fifteen minutes. We are located on a hill. It takes a few minutes to park and walk into the facility.✓ benjerry.com/about-us/factory-tours · 2026-10-11Ben & Jerry's Factory Tour: how to get there
Is there public transportation available? No, however for travel around Waterbury and the surrounding area, Hometown Tours & Rides offers local transportation and tours of the Central Vermont region .✓ benjerry.com/about-us/factory-tours · 2026-10-11Ben & Jerry's Factory Tour: parking
RV, Coach and Accessible parking located at the top of the entrance driveway hill, with designated drop off at the end of the boardwalk. Extremely limited RV and Coach parking available.✓ benjerry.com/about-us/factory-tours · 2026-10-11Ben & Jerry's Factory Tour: is it wheelchair accessible?
Is the Factory ADA accessible? Yes, the Factory is ADA accessible. Accessible parking is marked and located in our upper parking lot. You may also drop off at the end of the boardwalk, at the top of the hill. … the first 2 parts take place on the second floor by way of the elevator (we only have one!) located in the tour lobby. … Do you offer loaner wheelchairs? Yes. Ask any staff member and they will direct you to where you can pick up a wheelchair for use during your visit.✓ benjerry.com/about-us/factory-tours · 2026-10-11Ben & Jerry's Factory Tour: are dogs allowed?
Can I bring my dog? Yes, but only outside. Pets are not permitted inside the Factory. Dogs must be leashed and supervised. Please do not leave your dog in the car during the warmer months. Service dogs are permitted inside.✓ benjerry.com/about-us/factory-tours · 2026-10-11Our Waterbury site is the only Ben & Jerry’s factory open to the public. Our very first factory, built in 1985, continues to manufacture upwards of 350,000 pints per day while offering our fans a sneak peek at our humble beginnings.
Book official tickets →
You will be redirected to benjerry.com — This is the venue’s own ticketing page.